Automotive & Mobility • United Stateswww.carhop.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 2,184 days (about 8.4 per month). Busiest month: 22% of reviews.
Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026
Score
49.5
Industry average 62.9
13.4 below average
Rating
3.95
Industry average 4.28
0.33 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering December 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,794 ranked companies in Automotive & Mobility (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.220 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.5 sits in the bottom quarter of about 1,800 ranked Automotive & Mobility companies (25th percentile: 53, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99