Customereye

BERTSCHAT® (UK)

Apparel & Fashionwww.bertschat.co.uk

Review data last updated .

Based on public reviews and response behavior.

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195 reviews over 488 days (about 12 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

60/100
4.68 ★ average rating · 195 reviews
60/100 from 195 reviews over 9 months, moderate confidence. one month holds 52% of the reviews.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

60.4

Industry average 62.9

2.5 below average

Rating

4.68

Industry average 4.25

0.43 above average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#926of 1693 ranked in Apparel & Fashion
Top 55% · Mid Pack
#1 (best)#1693 (worst)
#924Peer
#925Peer
#926This company
#927Peer
#928Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Delivery Shipping
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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