Customereye

The Beachbody Company

Supplements & Nutrition • United Stateswww.beachbody.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−5.5 vs. last month4.45 ★ average rating · 1,151 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#238of 301
Top 79% · Bottom Tier
#1 (best)#301 (worst)
#236Peer
#237Peer
#238This company
#239Peer
#240Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative27%

Sentiment Balance

Covering August 2026 — 39 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,135 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
22.1%
Product Quality
22.0%
Pricing
14.1%
Customer Support
10.9%
Problem Resolution
7.4%

Most feedback concerns Loyalty.

The most common complaint theme is Pricing, making up 14.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 26.5% across this company's analyzed reviews.
  • 29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.9%
4
5.0%
3
0.9%
2
0.8%
1
11.5%

Based on 1,151 analyzed reviews. Sentiment is holding steady: 95.1% of reviews in the last three months were positive, compared with 95.2% in the three months before that.

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