Customereye

CBD Brothers

Supplements & Nutrition • United Kingdomcbdbrothers.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
−7.5 vs. last month4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#50of 301
Top 17% · Top Tier
#1 (best)#301 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.8%
Customer Support
17.8%
Delivery Shipping
17.4%
Loyalty
15.7%
Response Speed
14.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.5%
4
4.2%
3
1.2%
2
0.7%
1
0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.6% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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