Based on public reviews and response behavior.
200 reviews over 19 days (about 320 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%, fr 1%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
67.1
Industry average 62.9
4.2 above average
Rating
4.68
Industry average 4.25
0.43 above average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering September 2026 — 199 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 21% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 81% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 130 mentions with a sentiment score of 77.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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