Customereye

Auto Junction

Automotive & Mobility • United Stateswww.autojunction.us

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

28/100
1.02 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#255of 265
Top 96% · Bottom Tier
#1 (best)#265 (worst)
#253Peer
#254Peer
#255This company
#256Peer
#257Peer

Overall Customer Sentiment

Below Average

4% of reviews positive, 96% negative

4%
positive
  • Positive4%
  • Neutral1%
  • Negative96%

Sentiment Balance

Covering February 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 290 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
37.7%
Pricing
21.0%
Loyalty
14.9%
Customer Support
14.1%
Delivery Shipping
6.5%

Most feedback concerns Product Quality.

The most common complaint theme is Product Quality, making up 37.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • Built from a negative-review share of 95.7% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.0avg rating
5
0.3%
4
0.0%
3
0.0%
2
0.3%
1
99.3%

Based on 300 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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