As We Change

Apparel & Fashion • United Stateswww.aswechange.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

44/100

+37.5 vs. last month4.00 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#275of 330

Top 83% · Bottom Tier

#1 (best)#330 (worst)

#273Peer

#274Peer

#275This company

#276Peer

#277Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 33% negative

64%

positive

Positive64%
Neutral3%
Negative33%

Sentiment Balance

Covering October 2019 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.9%

Loyalty

15.7%

Product Quality

14.5%

Customer Support

10.4%

Pricing

9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 26.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

58.0%

4★

14.3%

3★

9.5%

2★

5.7%

1★

12.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights