Customereye

Alpha Heating Innovation

Home & Livingwww.alpha-innovation.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 95 days (about 64 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

88/100
Short observation window (95 days)
−5.2 vs. last month4.64 ★ average rating · 200 reviews
88/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026

Score

88.4

Industry average 66.1

22.3 above average

Rating

4.64

Industry average 4.44

0.20 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#269of 3746 ranked in Home & Living
Top 7% · Top Tier
#1 (best)#3746 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 17% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering September 2026 — 28 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Communication
Hidden
Pricing
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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