Customereye

123.ie

Finance & Insurancewww.123.ie

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 208 days (about 29 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

84/100
+7.1 vs. last month4.41 ★ average rating · 200 reviews
84/100 from 200 reviews over 7 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

84.2

Industry average 62.9

21.3 above average

Rating

4.41

Industry average 4.27

0.14 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#154of 2001 ranked in Finance & Insurance
Top 8% · Top Tier
#1 (best)#2001 (worst)
#152Peer
#153Peer
#154This company
#155Peer
#156Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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