WPX

Software & Web Services • United Stateswpxhosting.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

+12.7 vs. last month4.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#109of 363

Top 30% · Upper Half

#1 (best)#363 (worst)

#107Peer

#108Peer

#109This company

#110Peer

#111Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%

positive

Positive91%
Neutral1%
Negative8%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

31.1%

Loyalty

15.0%

Response Speed

14.8%

Problem Resolution

13.5%

Product Quality

12.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 16.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

97.5%

4★

0.8%

3★

0.3%

2★

0.2%

1★

1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.5% in the three months before that.

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