Wine Spies

Food & Beverage • United Stateswinespies.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

4.64 ★ average rating · 648 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#294of 551

Top 53% · Mid Pack

#1 (best)#551 (worst)

#292Peer

#293Peer

#294This company

#295Peer

#296Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral1%
Negative15%

Sentiment Balance

Covering March 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 627 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.7%

Delivery Shipping

17.6%

Pricing

14.5%

Customer Support

10.9%

Loyalty

9.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 15.1% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.3%

4★

6.8%

3★

4.2%

2★

1.7%

1★

4.0%

Based on 648 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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