Customereye

We Buy Any Car® USA

Automotive & Mobility • United Stateswebuyanycarusa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#79of 265
Top 30% · Upper Half
#1 (best)#265 (worst)
#77Peer
#78Peer
#79This company
#80Peer
#81Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering October 2024 — 600 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 11% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
22.1%
Customer Support
18.0%
Product Quality
16.6%
Response Speed
11.0%
Loyalty
10.9%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.8%
4
6.7%
3
0.5%
2
0.5%
1
1.5%

Based on 600 analyzed reviews.

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