Customereye

Vegetology

Supplements & Nutrition • United Kingdomvegetology.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

52/100
−66.7 vs. last month4.55 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#202of 301
Top 67% · Mid Pack
#1 (best)#301 (worst)
#200Peer
#201Peer
#202This company
#203Peer
#204Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.2%
Product Quality
18.6%
Customer Support
15.0%
Response Speed
13.2%
Loyalty
10.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • •Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
79.8%
4★
9.5%
3★
2.5%
2★
2.5%
1★
5.7%

Based on 600 analyzed reviews. Sentiment is improving: 81.8% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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