Customereye

Valentte

Entertainment & Eventsvalentte.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−7.0 vs. last month4.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#102of 322
Top 32% · Upper Half
#1 (best)#322 (worst)
#100Peer
#101Peer
#102This company
#103Peer
#104Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.5%
Product Quality
18.2%
Loyalty
15.8%
Customer Support
10.5%
Pricing
8.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 7.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
80.5%
4
2.8%
3
3.3%
2
3.7%
1
9.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 69.1% of reviews in the last three months were positive, compared with 68.2% in the three months before that.

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