Customereye

Unitedairportparking

Automotive & Mobility • United Statesunitedairportparking.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
4.13 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#46of 265
Top 17% · Top Tier
#1 (best)#265 (worst)
#44Peer
#45Peer
#46This company
#47Peer
#48Peer

Overall Customer Sentiment

Category Leader

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral3%
  • Negative28%

Sentiment Balance

Covering June 2020 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2020.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
16.2%
Customer Support
15.9%
Onboarding
15.6%
Pricing
12.5%
Response Speed
11.6%

Most feedback concerns Loyalty.

The most common complaint theme is Response Speed, making up 11.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 36.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
64.7%
4
11.7%
3
7.2%
2
4.8%
1
11.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 83.3% of reviews in the last three months were positive, compared with 78.9% in the three months before that.

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