Based on public reviews and response behavior.
74 reviews over 638 days (about 3.5 per month). Busiest month: 27% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.3%, over 981 ranked companies · benchmark 16 Oct 2026
Score
81.5
Industry average 61.2
20.3 above average
Rating
4.92
Industry average 3.92
1.00 above average
Reply rate
—
Industry average 39.3%
not measured
Not ranked
no reviews in the last 12 months
97% of reviews positive, 1% negative
Covering August 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 981 ranked companies in Travel & Hospitality (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.113). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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