Travelouts

Flight & Hotel Booking • United Statestravelouts.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+6.7 vs. last month4.42 ★ average rating · 568 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#157of 225

Top 70% · Mid Pack

#1 (best)#225 (worst)

#155Peer

#156Peer

#157This company

#158Peer

#159Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%

positive

Positive82%
Neutral0%
Negative17%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 546 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.1%

Product Quality

16.4%

Pricing

13.1%

Loyalty

12.8%

Communication

5.4%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 13.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

82.4%

4★

2.8%

3★

1.6%

2★

0.5%

1★

12.7%

Based on 568 analyzed reviews. Sentiment is improving: 74.2% of reviews in the last three months were positive, compared with 55.6% in the three months before that.

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