Travelo1

Travel & Hospitality • United Statestravelo1.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+11.1 vs. last month3.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#116of 150

Top 77% · Bottom Tier

#1 (best)#150 (worst)

#114Peer

#115Peer

#116This company

#117Peer

#118Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 31% negative

68%

positive

Positive68%
Neutral1%
Negative31%

Sentiment Balance

Covering October 2024 — 46 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.5%

Pricing

16.1%

Product Quality

14.3%

Loyalty

12.2%

Communication

6.9%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 16.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 21.7% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

63.0%

4★

4.2%

3★

0.7%

2★

0.7%

1★

31.5%

Based on 600 analyzed reviews. Sentiment is improving: 62.6% of reviews in the last three months were positive, compared with 13.0% in the three months before that.

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