Customereye

Travelex Insurance Services

Finance & Insurancetravelexinsurance.com

Review data last updated .

Based on public reviews and response behavior.

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190 reviews over 1,954 days (about 3 per month). Busiest month: 22% of reviews. Languages: en 97%, unknown 3%.

Overall Score

70/100
−10.1 vs. last month3.58 ★ average rating · 190 reviews
70/100 from 190 reviews over 14 months, moderate confidence.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score69.9vs 58.511.5Rating3.58vs 4.090.51Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#240of 1022 ranked in Finance & Insurance
Top 23% · Top Tier
#1 (best)#1022 (worst)
#238Peer
#239Peer
#240This company
#241Peer
#242Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

60% of reviews positive, 37% negative

60%
positive
  • Positive60%
  • Neutral3%
  • Negative37%

Sentiment Balance

Covering August 2026 — 21 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 19% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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