Based on public reviews and response behavior.
600 reviews over 339 days (about 54 per month). Busiest month: 16% of reviews.
Entertainment & Events average: score 59.8, rating 4.07 stars, reply rate 35.0%, over 995 ranked companies · benchmark 7 Oct 2026
Score
70.0
Industry average 59.8
10.3 above average
Rating
4.79
Industry average 4.07
0.72 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering November 2024 — 96 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 995 ranked companies in Entertainment & Events (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 69% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 380 mentions with a sentiment score of 84.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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