Customereye

Townsend Music Ltd

Media & Contenttmstor.es

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 346 days (about 18 per month). Busiest month: 15% of reviews. Languages: en 99%, de 1%, nl 1%.

Overall Score

86/100
−37.5 vs. last month4.55 ★ average rating · 199 reviews
86/100 from 199 reviews over 12 months, moderate confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

86.1

Industry average 60.8

25.3 above average

Rating

4.55

Industry average 4.08

0.47 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#75of 1069 ranked in Media & Content
Top 7% · Top Tier
#1 (best)#1069 (worst)
#73Peer
#74Peer
#75This company
#76Peer
#77Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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