Customereye

Tickets For Less

Entertainment & Events • United Statesticketsforless.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
+6.4 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#67of 322
Top 21% · Top Tier
#1 (best)#322 (worst)
#65Peer
#66Peer
#67This company
#68Peer
#69Peer

Overall Customer Sentiment

Category Leader

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering September 2024 — 60 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing
22.1%
Onboarding
21.4%
Product Quality
11.0%
Customer Support
10.7%
Response Speed
10.0%

Most feedback concerns Pricing.

The most common complaint theme is Delivery Shipping, making up 8.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100
54/100
signal score
  • Built from a negative-review share of 53.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.0%
4
7.5%
3
5.2%
2
2.2%
1
6.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.3% of reviews in the last three months were positive, compared with 90.1% in the three months before that.

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