Customereye

ticketfaster.com

Entertainment & Eventsticketfaster.com

Review data last updated .

Based on public reviews and response behavior.

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60 reviews over 1,334 days (about 1.4 per month). Busiest month: 10% of reviews. Languages: en 98%, fr 2%.

Overall Score

31/100
2.08 ★ average rating · 60 reviews
31/100 from 60 reviews over 8 months, limited confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

31.0

Industry average 60.8

29.8 below average

Rating

2.08

Industry average 4.11

2.03 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1107of 1189 ranked in Entertainment & Events
Top 93% · Bottom Tier
#1 (best)#1189 (worst)
#1105Peer
#1106Peer
#1107This company
#1108Peer
#1109Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

38% of reviews positive, 62% negative

38%
positive
  • Positive38%
  • Neutral0%
  • Negative62%

Sentiment Balance

Covering November 2023 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Pricing
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Delivery Shipping
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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