Customereye

thimbl

Lending & Consumer Financethimbl.com

Review data last updated .

Based on public reviews and response behavior.

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108 reviews over 265 days (about 12 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

76/100
+7.1 vs. last month4.31 ★ average rating · 108 reviews
76/100 from 108 reviews over 8 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

75.9

Industry average 65.5

10.5 above average

Rating

4.31

Industry average 4.43

0.12 below average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#263of 1142 ranked in Lending & Consumer Finance
Top 23% · Top Tier
#1 (best)#1142 (worst)
#261Peer
#262Peer
#263This company
#264Peer
#265Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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