Customereye

The Money Shop

Lending & Consumer Financethemoneyshop.com

Review data last updated .

Based on public reviews and response behavior.

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102 reviews over 332 days (about 9.3 per month). Busiest month: 24% of reviews. Languages: en 100%.

Overall Score

90/100
−5.4 vs. last month4.75 ★ average rating · 102 reviews
90/100 from 102 reviews over 11 months, moderate confidence.

Lending & Consumer Finance average: score 64.8, rating 4.42 stars, reply rate 49.4%, over 1,065 ranked companies · benchmark 4 Oct 2026

Score

90.0

Industry average 64.8

25.2 above average

Rating

4.75

Industry average 4.42

0.33 above average

Reply rate

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Industry average 49.4%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#52of 1065 ranked in Lending & Consumer Finance
Top 5% · Top Tier
#1 (best)#1065 (worst)
#50Peer
#51Peer
#52This company
#53Peer
#54Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Onboarding
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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