Vaping & Smoking Alternatives • United Kingdomthefogworks.co.uk
Review data last updated .
Based on public reviews and response behavior.
533 reviews over 968 days (about 17 per month). Busiest month: 12% of reviews.
Vaping & Smoking Alternatives average: score 59.5, rating 4.39 stars, reply rate 31.0%, over 524 ranked companies · benchmark 6 Oct 2026
Score
67.9
Industry average 59.5
8.4 above average
Rating
4.82
Industry average 4.39
0.43 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering October 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 533 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 524 ranked companies in Vaping & Smoking Alternatives (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.195). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 3% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
