Based on public reviews and response behavior.
100 reviews over 526 days (about 5.8 per month). Busiest month: 12% of reviews. Languages: en 96%, de 1%, he 1%.
Vaping & Smoking Alternatives average: score 59.5, rating 4.39 stars, reply rate 31.0%, over 524 ranked companies · benchmark 6 Oct 2026
Score
67.7
Industry average 59.5
8.2 above average
Rating
4.51
Industry average 4.39
0.12 above average
Reply rate
—
Industry average 31.0%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 524 ranked companies in Vaping & Smoking Alternatives (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 75.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
