Based on public reviews and response behavior.
600 reviews over 1,499 days (about 12 per month). Busiest month: 18% of reviews.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
57.2
Industry average 65.1
7.9 below average
Rating
4.75
Industry average 4.43
0.32 above average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering March 2020 — 105 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 326 mentions with a sentiment score of 88.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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