Customereye

The Career Academy

Schools & Academic Education • Australiathecareeracademy.com

Review data last updated .

Based on public reviews and response behavior.

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128 days of reviews, with a steady monthly review flow. Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

81/100
Short observation window (128 days)
−9.6 vs. last month4.68 ★ average rating
81/100 from public reviews over 5 months, moderate confidence. trend not shown: window under six months.

Schools & Academic Education average: score 69.5, rating 4.55 stars, reply rate 38.8%, over 1,015 ranked companies · benchmark 5 Nov 2026

Score

81.1

Industry average 69.5

11.6 above average

Rating

4.68

Industry average 4.55

0.13 above average

Reply rate

—

Industry average 38.8%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#194of 1015 ranked in Schools & Academic Education
Top 19% · Top Tierdown 3 from last month
#1 (best)#1015 (worst)
#192Peer
#193Peer
#194This company
#195Peer
#196Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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