Customereye

Teak + Table Outdoor Living

Home & Living • United Statesteakandtable.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−25.0 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#211of 675
Top 31% · Upper Half
#1 (best)#675 (worst)
#209Peer
#210Peer
#211This company
#212Peer
#213Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.4%
Customer Support
21.5%
Delivery Shipping
18.1%
Loyalty
9.6%
Response Speed
8.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 12.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.0%
4
6.3%
3
0.5%
2
0.3%
1
0.8%

Based on 600 analyzed reviews. Sentiment is slipping: 87.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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