Based on public reviews and response behavior.
600 reviews over 392 days (about 47 per month). Busiest month: 12% of reviews.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
64.5
Industry average 62.9
1.6 above average
Rating
4.30
Industry average 4.27
0.03 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering October 2024 — 24 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 4% negative and 4% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.949). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 33% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99