Tates

Automotive & Mobility • United Kingdomtatescars.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−41.1 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#83of 265

Top 31% · Upper Half

#1 (best)#265 (worst)

#81Peer

#82Peer

#83This company

#84Peer

#85Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%

positive

Positive86%
Neutral1%
Negative13%

Sentiment Balance

Covering April 2024 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

32.9%

Product Quality

16.5%

Loyalty

14.4%

Onboarding

8.0%

Communication

6.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 24.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.0%

4★

4.8%

3★

1.8%

2★

1.5%

1★

2.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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