Customereye

Tates

Automotive & Mobility • United Kingdomtatescars.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 906 days (about 20 per month). Busiest month: 9% of reviews.

Overall Score

55/100
−41.1 vs. last month4.76 ★ average rating · 600 reviews
55/100 from 600 reviews over 25 months, high confidence.

Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026

Score

54.6

Industry average 61.2

6.6 below average

Rating

4.76

Industry average 4.22

0.54 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#945of 1412 ranked in Automotive & Mobility
Top 67% · Mid Pack
#1 (best)#1412 (worst)
#943Peer
#944Peer
#945This company
#946Peer
#947Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering April 2024 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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