Customereye

Support Pets

Healthcare & Medical • United Statessupportpets.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 113 days (about 27 per month). Busiest month: 30% of reviews. Languages: en 85%, unknown 12%, fr 1%.

Overall Score

83/100
Short observation window (113 days)
−21.2 vs. last month4.41 ★ average rating · 100 reviews
83/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.5%, over 3,018 ranked companies · benchmark 7 Oct 2026

Score

83.1

Industry average 64.2

18.9 above average

Rating

4.41

Industry average 4.34

0.07 above average

Reply rate

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Industry average 44.5%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#332of 3018 ranked in Healthcare & Medical
Top 11% · Top Tier
#1 (best)#3018 (worst)
#330Peer
#331Peer
#332This company
#333Peer
#334Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
Hidden
Response Speed
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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