Customereye

SupportNex

Tech & Electronics • Canadasupportnex.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

311 reviews over 1,241 days (about 7.6 per month). Busiest month: 6% of reviews.

Overall Score

44/100
−7.0 vs. last month4.70 ★ average rating · 311 reviews
44/100 from 311 reviews over 39 months, high confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,068 ranked companies · benchmark 20 Oct 2026

Score

44.1

Industry average 59.5

15.4 below average

Rating

4.70

Industry average 4.12

0.58 above average

Reply rate

—

Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#913of 1068 ranked in Tech & Electronics
Top 85% · Bottom Tierdown 18 from last month
#1 (best)#1068 (worst)
#911Peer
#912Peer
#913This company
#914Peer
#915Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Product Quality
Hidden
Response Speed
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Tech & Electronics