Based on public reviews and response behavior.
161 reviews over 73 days (about 67 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 97%, fr 3%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
69.1
Industry average 59.8
9.3 above average
Rating
4.65
Industry average 4.00
0.65 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering October 2026 — 84 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 161 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 101 mentions with a sentiment score of 77.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
