Based on public reviews and response behavior.
100 reviews over 643 days (about 4.7 per month). Busiest month: 12% of reviews. Languages: en 92%, fr 5%, de 3%.
Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 3 Oct 2026
Score
67.9
Industry average 62.6
5.3 above average
Rating
4.32
Industry average 4.29
0.03 above average
Reply rate
—
Industry average 30.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 82 ranked companies in Sporting Goods & Equipment (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 10% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 85 mentions with a sentiment score of 84.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
