Customereye

Stoney Creek Wine Press

Printing & Signage • United Statesstoneycreekwinepress.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−4.2 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#117of 232
Top 50% · Mid Pack
#1 (best)#232 (worst)
#115Peer
#116Peer
#117This company
#118Peer
#119Peer

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 7% negative

91%
positive
  • Positive91%
  • Neutral3%
  • Negative7%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.6%
Delivery Shipping
15.7%
Loyalty
13.3%
Response Speed
12.5%
Customer Support
11.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 18.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.2%
4
3.2%
3
1.5%
2
0.5%
1
0.7%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.8% in the three months before that.

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