Customereye

Stone Lain

Home & Living • United Statesstonelain.com

Review data last updated .

Based on public reviews and response behavior.

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333 days of reviews, with a sparse monthly review flow. Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

52/100
+14.3 vs. last month4.53 ★ average rating
52/100 from public reviews over 11 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,922 ranked companies · benchmark 3 Nov 2026

Score

51.5

Industry average 66.9

15.4 below average

Rating

4.53

Industry average 4.38

0.15 above average

Reply rate

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Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5141of 5922 ranked in Home & Living
Top 87% · Bottom Tierup 1376 from last month
#1 (best)#5922 (worst)
#5139Peer
#5140Peer
#5141This company
#5142Peer
#5143Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 18% negative

76%
positive
  • Positive76%
  • Neutral6%
  • Negative18%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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