Customereye

Steven Aspin BSc. I.T. Support Services

Computers & Hardwarestevenaspin.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

55 reviews over 561 days (about 3 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

55/100
5.00 ★ average rating · 55 reviews
55/100 from 55 reviews over 7 months, limited confidence.

Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026

Score

54.8

Industry average 57.2

2.4 below average

Rating

5.00

Industry average 4.28

0.72 above average

Reply rate

—

Industry average 30.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#135of 247 ranked in Computers & Hardware
Top 55% · Mid Pack
#1 (best)#247 (worst)
#133Peer
#134Peer
#135This company
#136Peer
#137Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Loyalty
Hidden
Communication
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Computers & Hardware