Customereye

SRN Home Improvements

Home & Living • United Kingdomsrnhomeimprovements.co.uk

Review data last updated .

Based on public reviews and response behavior.

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352 days of reviews, with a steady monthly review flow. Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

94/100
+4.2 vs. last month4.86 ★ average rating
94/100 from public reviews over 11 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026

Score

94.1

Industry average 66.9

27.2 above average

Rating

4.86

Industry average 4.38

0.48 above average

Reply rate

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Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#119of 5928 ranked in Home & Living
Top 2% · Top Tierup 554 from last month
#1 (best)#5928 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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