Customereye

Springbridge Group Limited

Construction & Industrialspringbridge.co.uk

Review data last updated .

Based on public reviews and response behavior.

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120 reviews over 388 days (about 9.4 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

89/100
−3.3 vs. last month4.79 ★ average rating · 120 reviews
89/100 from 120 reviews over 13 months, moderate confidence.

Construction & Industrial average: score 65.0, rating 4.53 stars, reply rate 45.8%, over 1,620 ranked companies · benchmark 6 Oct 2026

Score

88.7

Industry average 65.0

23.7 above average

Rating

4.79

Industry average 4.53

0.26 above average

Reply rate

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Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#87of 1620 ranked in Construction & Industrial
Top 5% · Top Tier
#1 (best)#1620 (worst)
#85Peer
#86Peer
#87This company
#88Peer
#89Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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