Based on public reviews and response behavior.
94 reviews over 898 days (about 3.2 per month). Busiest month: 9% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026
Score
55.8
Industry average 64.0
8.2 below average
Rating
4.17
Industry average 4.25
0.08 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 94 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,049 ranked companies in Apparel & Fashion (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.162 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 83.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
