Based on public reviews and response behavior.
204 days of reviews, with a steady monthly review flow. Busiest month: 24% of reviews. Languages: en 98%, unknown 2%.
Schools & Academic Education average: score 69.5, rating 4.55 stars, reply rate 38.8%, over 1,016 ranked companies · benchmark 4 Nov 2026
Score
28.5
Industry average 69.5
41.0 below average
Rating
1.06
Industry average 4.55
3.49 below average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
14% of reviews positive, 86% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,016 ranked companies in Schools & Academic Education (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.510 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 28.5 sits in the bottom quarter of about 1,000 ranked Schools & Academic Education companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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