Sole Fitness

Sports & Fitness • United Statessoletreadmills.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

3.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#159of 174

Top 91% · Bottom Tier

#1 (best)#174 (worst)

#157Peer

#158Peer

#159This company

#160Peer

#161Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%

positive

Positive65%
Neutral1%
Negative34%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 556 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

16.6%

Customer Support

14.3%

Delivery Shipping

13.9%

Loyalty

11.4%

Pricing

9.0%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 14.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

49.8%

4★

14.2%

3★

5.7%

2★

5.5%

1★

24.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 16.7% of reviews in the last three months were positive, compared with 12.5% in the three months before that.

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