Customereye

SO'CUP

Apparel & Fashion • United Kingdomsocup.fr

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
−6.7 vs. last month4.61 ★ average rating · 51 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#234of 330
Top 71% · Mid Pack
#1 (best)#330 (worst)
#232Peer
#233Peer
#234This company
#235Peer
#236Peer

Overall Customer Sentiment

Mid Pack

29% of reviews positive, 71% negative

29%
positive
  • Positive29%
  • Neutral0%
  • Negative71%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 24 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100
71/100
signal score
  • Built from a negative-review share of 70.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
84.3%
4
5.9%
3
2.0%
2
2.0%
1
5.9%

Based on 51 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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