Customereye

SNUG CITY LIMITED

Home & Livingsnugcity.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,343 days (about 1.3 per month). Busiest month: 20% of reviews. Languages: en 99%, es 1%.

Overall Score

54/100
4.66 ★ average rating · 100 reviews
54/100 from 100 reviews over 8 months, moderate confidence.

Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026

Score

54.2

Industry average 66.6

12.4 below average

Rating

4.66

Industry average 4.37

0.29 above average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4882of 6048 ranked in Home & Living
Top 81% · Bottom Tier
#1 (best)#6048 (worst)
#4880Peer
#4881Peer
#4882This company
#4883Peer
#4884Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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