Snug as a Bug

Apparel & Fashion • Torontosnugasabug.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

+1.0 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#12of 330

Top 4% · Top Tier

#1 (best)#330 (worst)

#10Peer

#11Peer

#12This company

#13Peer

#14Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 11% negative

87%

positive

Positive87%
Neutral2%
Negative11%

Sentiment Balance

Covering September 2018 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 0% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2018.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.1%

Delivery Shipping

21.6%

Response Speed

15.5%

Loyalty

12.0%

Customer Support

9.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 17.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

83.2%

4★

10.8%

3★

2.8%

2★

1.5%

1★

1.7%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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