Based on public reviews and response behavior.
600 reviews over 2,622 days (about 7 per month). Busiest month: 22% of reviews.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
70.8
Industry average 62.9
7.9 above average
Rating
4.72
Industry average 4.25
0.47 above average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 11% negative
Covering September 2018 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 0% negative and 6% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 354 mentions with a sentiment score of 89.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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