Customereye

Snap Mailbox

Home & Livingsnapmailbox.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 733 days (about 4.2 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

89/100
−8.3 vs. last month4.71 ★ average rating · 100 reviews
89/100 from 100 reviews over 13 months, moderate confidence.

Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026

Score

88.9

Industry average 66.1

22.8 above average

Rating

4.71

Industry average 4.44

0.27 above average

Reply rate

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Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#252of 3746 ranked in Home & Living
Top 7% · Top Tier
#1 (best)#3746 (worst)
#250Peer
#251Peer
#252This company
#253Peer
#254Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

83% of reviews positive, 15% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering April 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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