Based on public reviews and response behavior.
600 reviews over 706 days (about 26 per month). Busiest month: 9% of reviews.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.5%, over 776 ranked companies · benchmark 8 Oct 2026
Score
56.5
Industry average 63.1
6.6 below average
Rating
4.93
Industry average 4.42
0.51 above average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 10% negative
Covering April 2023 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Supplements & Nutrition (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 96% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 357 mentions with a sentiment score of 88.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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