Customereye

St John Ambulance Cymru

Professional Certification & Skills • United Kingdomsjacymru.org.uk

Review data last updated .

Based on public reviews and response behavior.

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205 reviews over 68 days (about 92 per month). Busiest month: 46% of reviews. Languages: en 100%.

Overall Score

78/100
Short observation window (68 days)
+1.5 vs. last month4.92 ★ average rating · 205 reviews
78/100 from 205 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Professional Certification & Skills average: score 71.8, rating 4.63 stars, reply rate 43.5%, over 975 ranked companies · benchmark 3 Nov 2026

Score

78.2

Industry average 71.8

6.4 above average

Rating

4.92

Industry average 4.63

0.29 above average

Reply rate

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Industry average 43.5%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#288of 975 ranked in Professional Certification & Skills
Top 30% · Upper Halfup 74 from last month
#1 (best)#975 (worst)
#286Peer
#287Peer
#288This company
#289Peer
#290Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering September 2026 — 40 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Pricing
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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